There have been more and more complaints. Simply to say, the behavior of people is not coherent at all as follows.
・My university told me that students could not access the internet because the provider needed to be changed during summer; thus, I have been waiting the end of the work. Nevertheless, yesterday it emerged that some students coming here later than me could receive passwords to connect the internet. Although I indicate to the university that there is the problem of double standard, it is still unavailable for me to use the internet.
・There are several clubs in Birmingham, which can be the positive aspects of urban areas; as a matter of fact, they are not good enough to enjoy dancing. First, there is a strict dress code. It is forbidden to wear casual clothes. It means that sneakers, a parka, a jacket, a hat, a cap etc. can be a problem to enter a club. To make matters worse, this rule is not necessarily coherent. Every time, security gaurds decide whether people wear formal wear or not at their discretion. The other day, I was refused to go into a club but at that time I wore the completely the same clothes as the last time when I could pass the gate.
・The service of a transportation company is different from Japanese one. One day, my parents sent a parcel for me, but I could not catch it since I was absent. A letter was sent to me and it said that the parcel was at the depot located in the neighboring city. There was no way to ask to dispatch it again; therefore I took a train to the city; the depot was far from the nearest station. Despite of spending half a holiday, when I got there, the staff told me that there was no parcel here and it was at the post office which was near to my accommodation. Even if it was obvious that the wrong information was on the letter, the company did not apologized to me.
・It is necessary to use a credit card to pay fees such as tuition fees and utility fees, which also often cause problems. There are several reasons. Firstly, the figures of invoice are usually incorrect; hence, customers have to inquire a company about the discrepancy. Secondly, acceptalbe credit cards are different from time to time. Although a company tell me that they cannot take American Express on telephone, occasionally they accept it when I visit a finance department in person. Their behavior is absolutely incoherent. To take another example, some time ago, I had to use my parents' credit card and gave information about it to a company. Then, there was no problem for the procedure; however, next time they turned it down after I queued for 30 mins.
These thing are small matters, but mostly they are not understandable and quite tiring to deal with. It is true that people can realize the good aspects of Japan once they have an experience of living abroad.
